These Terms of Service (hereinafter referred to as the “Terms”) apply to your access to or use of the websites, applications, and related services provided by Genki-AI (collectively referred to as the “Services”).

Please read these Terms carefully before using the Genki-AI platform. By registering an account, accessing, or using the platform, you agree to be bound by these Terms. If you do not agree to any part of these Terms, please do not use this platform.

Genki-AI reserves the right to update or modify these Terms in accordance with business development or legal requirements. If material changes are made to the Terms, we may notify users through the platform or by other reasonable means. The updated Terms will become effective upon publication, and your continued use of the Services constitutes your acceptance of the revised Terms.

1. Service Overview

Genki-AI is an AI-powered e-commerce creative monetization platform designed to help e-commerce sellers and brand operators transform creative ideas into marketable product solutions using artificial intelligence, while supporting product distribution and operational decision-making.

The main platform features may include, but are not limited to:

AI-powered creative generation and design tools
Product design and product solution generation
Store management and product management
Data analysis and operational optimization recommendations
Team collaboration and account management

Specific features may vary depending on product versions, subscription plans, or regions.

2. Account Registration and Use

To access certain features of Genki-AI, you must create an account. When registering an account, you agree to:

Provide true, accurate, and complete information
Safeguard your account credentials (such as email and password)
Not transfer or authorize others to use your account

You are responsible for all activities that occur under your account. If you discover any unauthorized use of your account, you must notify us promptly. The platform reserves the right to suspend or terminate accounts that violate these Terms under reasonable circumstances.

3. Platform Services and Features

Genki-AI provides a range of AI-based tools to assist users in completing the process of e-commerce creative generation and product commercialization. Through the platform, users may:

Input text or image prompts to generate designs
Edit and optimize design content
Apply designs to producible product types
Generate e-commerce materials such as product titles, descriptions, and tags
Generate product pricing and profit analysis
Publish products to authorized e-commerce platforms

The results generated by the platform are provided solely as assistance tools. Users are responsible for independently determining their suitability and legality.

4. E-commerce Platform Account Connections

Genki-AI allows users to connect their e-commerce platform accounts to enable features such as product publishing or data synchronization.

When you authorize the platform to connect to your store account, you agree that the platform may access certain information within the necessary scope, including:

Product data
Product inventory information
Order information
Sales data

Such information is used solely to enable platform functionality. Supported integrations may include platforms such as Amazon, Shopify, eBay, Shopee, Lazada, and AliExpress. Users must ensure that they have lawful authorization to access and use the relevant store accounts.

5. Platform Store Transactions

Genki-AI allows users to create or operate independent stores and sell products through the platform. In such cases:

Products may be provided by third-party merchants or creators
Product manufacturing, fulfillment, or after-sales services may be performed by the respective merchants or supply chain partners
The platform only provides technical support and transaction infrastructure

Users acknowledge and agree that:

Product quality, accuracy of descriptions, and after-sales responsibilities are typically borne by the product provider
The platform is not a direct party to product sales contracts unless explicitly stated otherwise

However, the platform may assist in resolving order issues or user complaints within a reasonable scope.

6. Free Services and Paid Subscriptions

Genki-AI offers a free version that allows users to access certain basic features. The platform also provides different levels of subscription services that offer additional features, such as:

Higher AI generation limits
Advanced design tools
Product generation and analytics capabilities
Team collaboration features

Subscription prices, features, and billing cycles will be described on the platform’s pricing page. The platform reserves the right to adjust service content or pricing.

7. Subscriptions and Payments

Subscription fees are typically processed through third-party payment service providers, such as Stripe. When subscribing to paid services, you must provide a valid payment method. Subscriptions will generally renew automatically according to the selected billing cycle unless you cancel before the next billing period begins.

Unless otherwise required by law or expressly stated by the platform, subscription fees that have already been incurred are generally non-refundable. After purchasing a subscription, if you are not satisfied with the service and have not substantially used the paid features, you may request a refund within 14 days from the date of the initial subscription purchase.

If a refund request is submitted within the 14-day withdrawal period, we will review the request and, if approved, refund the relevant amount through the original payment method within a reasonable timeframe.

After the expiration of the 14-day withdrawal period, all payments are non-refundable.

Refund requests must be submitted through the customer support email, and the platform will review them based on the specific circumstances.

8. AI-Generated Content

Genki-AI provides AI-based content generation services. When using AI features:

Users are fully responsible for the input content (such as prompts or images)
Users should independently review the legality, accuracy, and suitability of AI-generated content
Before commercially using AI-generated content, users must ensure that such use does not infringe upon the rights of any third party

Due to the nature of AI technology:

AI-generated content may contain errors, inaccuracies, or unpredictable results
Different users may generate similar content
The platform does not guarantee the uniqueness or exclusivity of generated content

To the maximum extent permitted by applicable law, Genki-AI shall not be liable for any losses arising from users’ use of AI-generated content.

9. User Content

During the use of the platform, users may upload or generate content such as images, text, design files, or product ideas.

Users represent and warrant that:

You own or have obtained the legal rights to use such content
Your content does not infringe upon any third-party rights
The content does not violate applicable laws

Users retain the rights to their content but grant the platform a worldwide, non-exclusive, royalty-free license to use such content for the purposes of providing platform services, processing and displaying relevant content, and improving product functionality.

This authorization remains valid during the existence of the user’s account and may continue for a reasonable period after account termination for legitimate business purposes.

10. Product Manufacturing and Supply Chain Services

Genki-AI allows users to transform designs into physical products. Product manufacturing, printing, or fulfillment may be carried out by third-party partners.

In such cases:

Product manufacturing is handled by third-party suppliers
Product quality and logistics timelines may be affected by suppliers and logistics providers
The platform does not bear direct responsibility for the actions of third-party suppliers to the extent permitted by law

Users must independently confirm whether products comply with the legal requirements of their target markets.

11. Commercial Use and Sales Responsibilities

Users may use designs or product solutions generated by the platform for commercial purposes.

When selling products, users must comply with applicable laws, including but not limited to:

Intellectual property laws
Consumer protection laws
Cross-border e-commerce regulations
Product safety regulations

The platform only provides tools and services and does not assume legal responsibility for users’ sales activities.

12. Prohibited Conduct

Users may not use the platform to engage in the following activities:

Infringing upon the intellectual property rights of others
Generating illegal or fraudulent content
Distributing hateful, violent, or unlawful content
Spreading spam through the platform
Attempting to hack or interfere with the platform system
Using automated programs to scrape platform data

If such behavior is detected, the platform has the right to remove relevant content, restrict or suspend accounts, terminate services, and take legal action when necessary.

13. Third-Party Services

The platform may rely on third-party service providers, such as:

Cloud service providers
Payment service providers
Data analytics service providers
Supply chain or logistics partners

The platform does not guarantee the availability or security of third-party services.

14. Service Changes and Availability

Genki-AI may update, modify, or improve platform features from time to time, including adding, modifying, or removing certain features.

While we strive to maintain stable services, we do not guarantee that the platform will always operate without interruption or errors. The platform may suspend services when necessary for maintenance or upgrades.

15. Account Suspension and Termination

If a user violates these Terms or engages in behavior that may harm the platform or other users, Genki-AI reserves the right to suspend or terminate the user’s account.

Users may also stop using the platform or delete their account at any time.

After account termination, certain user content or data may be deleted or become inaccessible.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Genki-AI shall not be liable for:

Inaccuracies or errors in AI-generated content
Issues caused by third-party suppliers or logistics providers
Losses arising from products independently published or sold by users
Service interruptions caused by force majeure

In any event, the total liability of the platform shall not exceed the total amount paid by the user to the platform within the past 12 months.

17. Updates to the Terms

We may update these Terms from time to time. The updated Terms will be published on the platform, and users may be notified when necessary.

Your continued use of the Services indicates your acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed by the laws of the People’s Republic of China.

Any disputes arising from these Terms shall first be resolved through friendly negotiation. If negotiation fails, the dispute shall be submitted to the court with jurisdiction at the location of the platform’s operating company.

19. Contact Us

If you have any questions about these Terms, you may contact us at:

Email: support@genkios.com

Thank you for using Genki-AI.

Genki AI User Registration and Creator Service Agreement

Effective Date: May 1, 2026

1. Acceptance of Terms and Scope

This User Registration and Service Agreement (the "Agreement") is a legal contract between the user ("you" or "Creator") and Genki AI (the "Platform"). By clicking "Agree," registering an account, or otherwise using the Platform, you acknowledge that you have read, understood, and agreed to be bound by all terms herein, including the Platform Service Fee model in Section 5 and the Commercialization and Distribution authorizations in Section 4.

Welcome to Genki AI!

Thank you for your interest in Genki AI ("Genki," "we," "us," or the "Platform"). This Genki AI User Registration and Creator Service Agreement (the "Agreement") is a legally binding agreement between you and the Genki AI Platform.

Before registering for a Genki AI account or using any Genki AI service, please read all of the terms of this Agreement carefully, especially those terms in bold or underlined which may significantly affect your rights. By registering, logging in, or using the Genki AI service, you signify that you have fully read, understood, and agreed to be bound by this Agreement (including any future amendments we may make).

We have used some bold and italicized text in this Agreement for your convenience only and they are not legally binding. Please read the entire Agreement carefully. You should check back regularly for updates.

2. Account Registration and Eligibility

2.1 Registration: You need to register an account before using the Genki AI service. During registration, you must provide us with complete, accurate, and up-to-date information, including but not limited to your legal name (or company name), address, telephone number, and a valid email address.

2.2 Eligibility: You must: (i) be at least 18 years old, or (ii) have reached the age of majority in the jurisdiction where you reside or open an account, and possess full civil capacity. If you are registering on behalf of a business, you represent and warrant that you have obtained proper authorization from such business to bind it to this Agreement.

2.3 Account Security: You are responsible for maintaining the security of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. Genki shall not be liable for any losses arising from your failure to maintain account security.

2.4 Communication Channel: The primary email address you provide to Genki will serve as our official channel of communication with you. You are responsible for ensuring that this email address remains valid and capable of receiving normal communications from Genki.

3. Platform Service Overview

Genki AI is a comprehensive AI creative and commercialization platform. The Platform provides you with the following services (collectively, the "Services"):

lAI Generation and Creative Support: Utilizing artificial intelligence technology to assist you in generating content such as images, text, design concepts, etc.

lCommercialization and Design Extension: Transforming your creative ideas or uploaded content into physical or digital products available for sale (collectively, "Products").

lStore Setup and Management: Providing you with a virtual storefront within the Platform to display and manage your Products.

lProduct Distribution and Fulfillment: Distributing your Products to various sales channels partnered with the Platform (including but not limited to in-platform stores, third-party e-commerce platforms, social media, etc.), and uniformly managing the production, packaging, logistics, and after-sales service of the Products.

4. Service Usage and Authorization

4.1 Core Authorization: By registering, logging in, and using the relevant features of the Genki Platform, you agree to use the Platform's services including AI generation, product design, store setup, product distribution, and fulfillment, and you grant the Platform the permission to commercialize and sell products based on your uploaded or generated content ("IP Content") .

4.2 Product Information Generation: You agree and authorize the Platform to automatically generate or optimize product information based on system policies, including but not limited to titles, descriptions, keywords, pricing suggestions, etc., to improve product display effectiveness and sales conversion.

4.3 Product Form Adjustments: To adapt to different product types (e.g., apparel, posters, digital products) and the requirements of various sales channels, the Platform has the right to reasonably adjust the final presentation form of the Product (such as material, size, packaging, etc.) without altering the core expression of your IP.

4.4 Multi-Channel Distribution: You expressly authorize the Platform to distribute your Products to various distribution channels, including third-party e-commerce platforms and social media channels. You agree that the Platform will adapt the product display format as necessary to comply with the rules of each channel.

5. Fees and Settlement (Platform Service Fee Mechanism)

5.1 Fee Composition: By using the Services, the Platform will charge a certain percentage of "Platform Service Fee" based on the specific type of service you use and the applicable cooperation model. This Service Fee is the comprehensive consideration for a suite of services provided by the Platform, including AI creative support, commercialization, store management, multi-channel distribution, and fulfillment guarantees.

5.2 Form of Service Fee: To adapt to different business scenarios and cooperation models, the Platform Service Fee may be manifested as a revenue share, transaction fee, flat service fee, or other forms. Regardless of its specific form, it is uniformly classified as a "Platform Service Fee" at the agreement level.

5.3 Determination and Adjustment of Service Fee Rate:

lThe specific Service Fee rate applicable to you will be determined by the Platform based on an integrated assessment of factors including your user level, historical sales performance (e.g., GMV scale, conversion rate, repurchase rate), cooperation type (e.g., regular user, signed creator, exclusive partner) .

lThe Platform Service Fee rate is generally within a reasonable floating range (for example, 5% – 20% ), and the specific rate will be based on the real-time data displayed in your user dashboard.

lThe Platform reserves the right to dynamically adjust the Service Fee rate applicable to you based on business development, market environment changes, and your performance. Adjustments will be communicated to you in advance via system notification, backend announcement, or an updated display in your dashboard. Your continued use of the Service thereafter constitutes your acceptance of such adjustments.

5.4 Basis for Revenue Calculation:

l"Product Sales Revenue" means the actual transaction amount completed from the sale of your Products through the Platform or its distribution channels.

lThe formula for Net Revenue is: Product Sales Revenue - Product Production Costs - Fulfillment & Logistics Costs - Related Channel Fees (if any) = Net Revenue.

lThe Platform Service Fee will be reflected within the above Net Revenue structure. The specific deduction sequence and calculation logic will be based on the real-time information displayed in your dashboard.

5.5 Settlement and Withdrawal:

lThe settlement cycle is generally monthly or bi-weekly, subject to the Platform's rules and your dashboard display.

lAfter each settlement cycle ends, the Platform will generate a revenue statement for you. You must confirm its accuracy before applying for withdrawal.

lMinimum withdrawal amount, withdrawal fees (if any), and specific transfer timelines are subject to Platform rules and your dashboard display. The Platform will complete the review and transfer within 7-15 business days after receiving a withdrawal request.

lIf there are abnormal orders, transactions under risk review, or if your account is suspected of violating this Agreement or Platform rules, the Platform has the right to delay or suspend the current and subsequent settlements until the relevant issues are resolved.

6. Product Pricing and Operations

6.1 Dynamic Pricing: You agree that, for the purpose of optimizing overall sales performance, the Platform may dynamically adjust the price of your Products based on market demand, channel strategy, competitive environment, and conversion rate data. The Platform will use commercially reasonable efforts to notify you via system notification before implementing any material price change.

6.2 Unified Fulfillment: The production, packaging, logistics, and customer after-sales service (for end consumers) shall be uniformly managed by the Platform or its partners. You are not required to participate in the specific order fulfillment process. However, the Platform may require your confirmation or necessary information in cases of major issues related to the IP Content.

7. Intellectual Property

7.1 Your Retained Rights: You retain ownership of the original IP Content uploaded to the Platform (e.g., your original designs, manuscripts, character settings, etc.).

7.2 License to the Platform: You grant the Platform a non-exclusive, worldwide, sublicensable, royalty-free license for the term of this Agreement to:

lExtend, modify, and adapt your original IP Content for the purpose of creating commercial-grade product designs.

lUse, reproduce, distribute, and display your IP Content and resulting product designs globally for the purpose of selling and promoting your authorized Products.

lTo the extent permitted by law, this license shall survive for a reasonable period after you remove a Product or cease use of certain IP, solely to complete already generated orders and handle related after-sales matters.

7.3 Commercial Use of Product Designs: Product designs generated based on your IP Content may be used for the agreed commercial purposes during the term of this Agreement.

7.4 Removal and Cessation of Use: You may request the removal of a specific Product or the cessation of the Platform's use of certain IP Content at any time. The Platform will process such requests within 5-10 business days of receipt, provided that such processing does not affect already generated orders.

8. Platform Operations and Backend Configuration Rights

You understand and agree that the specific execution of commercial terms in this Agreement (including but not limited to the Service Fee rate, settlement cycle, minimum withdrawal amount, and pricing strategy) is not fixed to a specific value. The Platform possesses the full autonomy to flexibly configure and adjust these terms through its backend system to support the rapid implementation and iteration of various strategies.

The Platform's configuration capabilities include, but are not limited to:

lDifferentiated Rates: Configuring different Platform Service Fee rates for different user levels (e.g., beginner, advanced, top creator).

lDynamic Rates: Configuring a logic for tiered or dynamically adjusted Service Fee rates based on GMV range, sales performance, or other factors.

lIndividual Configuration: Configuring a specific rate or settlement rules for a particular user or a specific cooperation project when necessary.

lStrategy Testing: Supporting operational strategies such as A/B testing, applying different Service Fee models to different user cohorts or product categories.

The final interpretation and execution standard for all such configurations shall be governed by the rules and data displayed in real-time on your user dashboard.

9. Your Responsibilities, Representations and Warranties

9.1 Legal Compliance: You represent and warrant that the IP Content you upload and the product information you publish do not violate any applicable laws or regulations, and do not infringe upon any third party's intellectual property rights, right of publicity, reputation, or other legal rights.

9.2 Responsibility for Content: You are solely responsible for your IP Content and the resulting Products. Any third-party claims or legal disputes arising from your IP Content shall be resolved by you independently and you agree to indemnify the Platform for all losses suffered as a result.

9.3 Compliance with Rules: You agree to abide by all rules, policies, and operating procedures issued by the Platform from time to time, including but not limited to the Acceptable Use Policy and Creator Guidelines.

10. Limitation of Liability and Disclaimer

10.1 Service "AS IS": To the maximum extent permitted by law, the Services are provided on an "AS IS" and "AS AVAILABLE" basis. We make no express or implied warranties regarding the continuity, timeliness, security, error-free operation, or availability of specific features of the Services.

10.2 Limitation of Liability: To the maximum extent permitted by applicable law, Genki AI and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to this Agreement or the use of the Services, including but not limited to loss of profits, data loss, or goodwill damage.

11. Privacy and Data Protection

We value your privacy. The collection, use, and protection of your personal information will be governed by the Genki AI Privacy Policy. By using the Services, you agree to the terms of that Privacy Policy.

12. Term and Termination

12.1 Effective Date and Term: This Agreement becomes effective on the date you register or first use the Services and continues until terminated by either party in accordance with this Agreement.

12.2 Termination by You: You may stop using the Services at any time and contact Platform support to apply for account closure. This Agreement will terminate upon account closure.

12.3 Termination by the Platform: If you materially breach any term of this Agreement (including but not limited to posting infringing or illegal content), the Platform has the right to immediately suspend or terminate your account and this Agreement without prior notice.

12.4 Effect of Termination: Upon termination, you will lose access to your account. You remain liable for all outstanding fees incurred prior to termination. Sections 5, 7, 9, 10, and 13 shall survive any termination of this Agreement.

13. Miscellaneous

13.1 Amendment: We reserve the right to amend this Agreement from time to time. For amendments that may materially affect your rights, we will notify you in advance via email or backend notice. Your continued use of the Services constitutes your acceptance of the amendments. If you do not agree to the amendments, you must stop using the Services and close your account.

13.2 Entire Agreement: This Agreement constitutes the complete understanding between you and Genki AI, superseding all prior communications and agreements regarding this subject matter.

13.3 Severability: If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13.4 Assignment: Genki AI has the right to assign its rights and obligations under this Agreement to an affiliate or business acquirer without your further consent.

13.5 Governing Law and Dispute Resolution

The interpretation, validity, and performance of this Agreement shall be governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong"), without regard to its conflict of laws principles. Any dispute, controversy, claim or difference of any kind whatsoever arising out of or relating to this Agreement, including the existence, validity, breach or termination thereof, shall first be submitted to friendly negotiations. If such dispute cannot be settled through negotiations within thirty (30) days, either party may submit the dispute to the competent courts of Hong Kong for resolution. The parties hereby irrevocably submit to the exclusive jurisdiction of the courts of Hong Kong.

13.6 Contact Us: If you have any questions regarding this Agreement, please contact us at: [support@genki-ai.com].